What is Recurring Billing Software? [A Complete Guide]

Are you a retailer running a grocery store, a fitness studio owner, a streaming service provider, and want to:

  • Put your customer’s monthly subscription payments on autopilot?
  • Create a scalable billing infrastructure?
  • Reduce churn with a secure recurring payment management system?
  • Attain efficiency with failed transactions management?

If yes, then you should know what is recurring billing software and how it can help you get the perfect solution to these above challenges.

But first, let’s take a look at some numerical figures regarding subscription industry.

Did you know the subscription industry is expected to see an upward growth trend from $4 Billion in 2020 to $7.8 Billion by 2025? In fact, IMARC Group predicts the market to reach $65 Billion by 2027.

The above data makes it important for subscription businesses to efficiently manage their customers’ recurring payment plans and prices, billing and revenue cycles, and the quote-to-cash process.

Read on this blog to get detailed information about what is recurring billing software, its top features, and its cost.

To begin, let’s start with its definition.

What is Recurring Billing Software? – By Definition

Recurring billing software is a payment model that allows businesses to invoice their customers for a repeated product or service on a specific schedule (monthly, quarterly, and annually). This software is required for billing customers and collecting payments in a way that is efficient.

Every business irrespective of its shape, size, and offerings is now available on a recurring revenue model (subscription-based plan).

From common consumer services like Spotify and Amazon Prime to enterprise-level SaaS offerings like Salesforce or Quickbooks Pro, everything is focused on an installment-based payment plan.

Here is an example demonstrating the success and business growth of a subscription-based business.

Success Data Review for Netflix – A Billion-Dollar Streaming Service Provider

There are 209.18 million active paying subscribers on Netflix. The platform generates revenue of $11.455 billion from just the US and Canada. Additionally, it had secured 42% of the total streaming time in March 2020 as compared to its competitors. Isn’t this data great?

Clearly, you can see how Netflix made its mark in the market and skyrocket the popularity of subscription businesses.

A software automating recurring payments for your customers works as a great tool for the success and growth of your business as you can see for Netflix. It wouldn’t be possible for Netflix to see such growth if it has not moved to a recurring payments model and opted for subscription-automating solutions.

To get a better understanding of this model, let’s get through the top 12 benefits of using recurring billing software.

12 Key Benefits of the Recurring Billing Software

A recurring billing system or software works out as a technology solution that makes remote recurring billing and payment collection simpler. Here’s how you can get benefitted from recurring billing or invoicing software:

  1. Manage multiple users and subscriptions of different types (e.g., monthly, bi-monthly, quarterly, and annually) using a single payment gateway.
  2. Build a scalable solution for payment and collection methods.
  3. Minimizes the risk of missed or late payments as well as the administrative costs associated with chasing payments.
  4. Makes finance management and accounting much simpler and less costly.
  5. Increases customer retention (It is good for building strong and long-term relationships with your customers).
  6. Better tracking of plan upgrades, downgrades, and cancelations.
  7. Help recover revenue from customers who involuntarily churned.
  8. Offers greater flexibility, simplicity, and gratification.
  9. Promotes positive interactions with customers.
  10. Gain a 360-degree view of your subscription business through exhaustive reports and ready-to-use dashboards.
  11. Automates compliance with revenue recognition and global tax laws.
  12. Increases your ability to earn higher.

As a subscription business, you can only get ahead of the competition when you leverage a good billing solution to its maximum. And, what is a good billing solution? The simpler answer would be – the one that offers flexibility to scale and efficiency to drive growth. You can also simply consider the above-mentioned benefits for a good billing solution.

When referring to these above benefits, you can consider FacilePay (65K users with a 4.2-star rating) as a reliable tool for automated recurring payments. But, what is recurring payment? Check the blog on the meaning of recurring payments.

Now, you know the benefits of using subscription-based billing software in detail and understood the kind of software solution to look for your business. Let’s explore the top features that you should be looking for when choosing a recurring automation billing tool.

What are the Top Features of a Recurring Billing Software?

Do you know businesses with a recurring revenue model are growing 5x faster? It is because today’s consumers are preferring to pay for access rather than ownership. This paradigm shift is influencing businesses to turn their one-time sales model into a recurring revenue model. This brings the need for a robust recurring billing platform like Zoho Subscriptions, FreshBooks, ChargeOver, and Pabbly.

A recurring billing platform solves the problem of manual payment detail entries, invoicing, real-time billing plan changes, flexible billing frequency set-ups, failed payment management, and discounts or coupons for existing subscription billing plans.

Here are some of the key features of this kind of software.

  1. Automated Payment Reminders & Status Updates

    Send automated payment reminders and status updates to your customers before and after the due date of each billing cycle. Set up reminders for both mobiles and emails to regulate and channel your revenue stream and billing process.

  2. Invoice Customization

    Set auto customization for invoicing changes like upgrades, downgrades, discounts, product or service modifications, and cancellations. You can do this using the proration feature in your recurring billing tool or subscription management software.

  3. Expense Tracking

    Track your expenses in detail, view and store receipts, and automate advanced reports directly over email. You can also customize the tracking for more insights on your customer behavior using the recurring billing system.

  4. Advanced Recurring Invoice Reports

    Get an advanced recurring invoice report for all expenses, collections, and future bearings in one standard format. This report should also provide a detailed overview of the failed payments, payment miss-outs, voluntary and involuntary churns, and retried payments.

  5. Multi-currency Support

    Accept payments in multiple currencies from any location. FacilePay app supports 135+ currencies. You can receive payments in any currency over the FacilePay app if it is supported by Stripe and your bank account.

  6. Customer Discounts

    Allow customizations in invoicing for products or services with ongoing offers and discounts. You can do this by selecting the percentage off on the particular product or service that you want to apply.

  7. Custom Invoice Frequencies

    Set custom invoicing frequency with corresponding payment rates for individual customers with different requirements in the billing process. Most subscription billing models consist of monthly, bi-monthly, quarterly, and annual renewal plans. Some also have membership plans. Make sure your billing software can account for these customizations.

These features will help your subscription business to create an invoicing process and billing cycle that is transparent, unique, and accessible for your category of products or services.

Let’s now explore the cost of getting scalable, robust, and efficient recurring billing software.

How Much Does it Cost to Get a Recurring Billing Software?

The cost to get a recurring billing software varies depending on the type of tool, features, and pricing structure you choose. The pricing depends primarily on some core vital points, such as:

  • Fixed Price: You have to pay fixed charges on each billing cycle.

    For exampleFacilePay charges a fixed price of 1.25% on each transaction.

  • Add-ons: You can start with a base fee at the beginning and then pay corresponding costs or an additional fee as per your requirements on a weekly/monthly/quarterly/yearly bill.

    For Example

    1). Chargify has an essential package of $599 per month with add-ons available for growth and scale plans.

    2). Square Invoices has a free package to start with an upgrade option to their plus and premium plans. The plus plan costs around $29+ per month and the premium plan involves custom pricing. This tool also has plans based on the business type.

  • Package Model: You opt for pre-priced packages. It includes paying only for those specific sets of features or services.

    For ExampleWave Accounting has a strict package model for different features. Its package plans include invoicing, accounting, banking, payments, payroll, and advisors. While invoicing, accounting and banking are free to access, others are charged either monthly or pay-per-use. The cost ranges from 1%-2.9% per payment transaction to a $329 package.

  • Custom Pricing: You get a custom quote on the basis of the features or services required.

    For Example

    1). FreshBooks offers custom pricing solutions to its customers based on individual feature requirements.

    2). Zoho provides custom pricing for diverse feature requirements.

Quick Tip: Ensure that the recurring billing tool you are choosing does not store your card details and it is compliant with Payment Card Industry Data Security Standards (PCI DSS).

Frequently Asked Questions About Recurring Billing Software

  1. Which are some of the top recurring billing softwares in the market?

    There are many such softwares that provide recurring billing solutions online. But, the platform selection largely depends on your business’s unique needs. However, below are some of the top names in this industry.

    Top 4 recurring billing management software options:

    • Chargebee: This software is specifically designed and developed to manage recurring billing and invoicing processes. You can easily integrate Chargebee with leading payment gateways and send out automatic invoices. It is a one-in-all solution for recurring billing management.
    • Zoho: This is one of the most known recurring billing platforms in use among businesses. This subscription-based payment model makes managing billing frequency, sending automatic invoices, and error handling simpler. It offers customizations in billing management solutions as per its customer’s unique requirements.
    • BlueCart: This platform offers eCommerce businesses in the online marketing and restaurant industry to have access to the best subscription billing solutions.
    • FacilePay: This is among the most advanced payment app solutions so far. FacilePay offers Stripe-enabled recurring billing solutions that make this app highly secure. It is one app with multiple payment solutions, specially created for vendors, merchants, and businesses. Till now, there have been 100K+ downloads to this app with great reviews for being a trusted solution for all-in-one payment processing and billing tool charging a tiny fee of 1.25% per transaction.
  2. How does recurring billing work?

    Recurring billing work in a 3-step process, which includes:

    • First, the customer chooses the recurring payments option when they make their product selection to purchase on your website.
    • Second, after accepting the terms and conditions and receiving authorization, the customer then provides their payment information and agrees to the amount they will pay.
    • In this last and final stage, the merchant starts charging the customer remotely on a yearly, monthly, weekly, or even daily schedule for an agreed-upon amount.

    Recurring billing schedules can have an expiration date, or they can be set up to continue indefinitely until the customer makes a change.

  3. What is billing software used for?

    Billing software makes it easier to manage and maintain repetitive tasks of your finance team with an automated solution. Some of the most basic utilities of billing software include:

    • Billing Management
    • Revenue Management
    • Account Management
    • Tracking Collections and Identifying Revenue Leaks
    • Detailed Revenue Reports

    These are some basic billing functionalities. There can be more utilities associated with such softwares but those are unique to business needs or requirements. The above functionalities in recurring billing software form a baseline for many industries.

  4. Who can use recurring billing software?

    A recurring revenue model is driving growth for diverse businesses and industries as the consumer market is preferring installment-based plans rather than one-time payment methods. Some of the top categories of businesses using this model include:

    • Utility Providers: This category includes electricity providers, cooking gas distributors, and mobile network providers. These are some of the common utility services in use on a day-to-day basis. A good example of recurring payments for utility services includes ACI worldwide payment solutions. It works for scheduled auto-payment solutions for US federal taxpayers who are making business tax payments to the IRS (Internal Revenue Service).
    • Membership-Based Businesses: Some of the common membership-based businesses using a recurring payments model include gyms, co-working spaces, etc. This includes paying a fixed amount on a recurring basis as membership fees either at monthly or yearly intervals.
    • Subscription-Based Businesses: There are many types of businesses that operate using a subscription payment model. Some of them include streaming service providers like Netflix and Amazon Prime, SaaS products like Adobe and WordPress, and food delivery service providers like Zomato and Swiggy.
    • Financial Services: This is another industry vertical leveraging the most out of the recurring revenue payment model. An example of a financial services provider includes Bajaj Finserv Ltd. Here customers buy products or services on an EMI plan and the total purchase amount gets divided into small monthly installments that get automatically debited from the salary account on a scheduled date.

    These above businesses or industry categories are some common ones that can leverage the most out of a recurring payments model.

Want to Automate Your Customer’s Recurring Billing With an Easy-to-Use Software?

The above blog has highlighted the topics of recurring billing software, its top 7 features, its 12 best benefits, and its cost modules. No doubt, it is truly beneficial to have a billing software solution for your business.

FacilePay can be the ideal one-stop solution for you to manage your recurring payments. It will not only be your recurring payments and automated billing tool but work as a POS system to handle hassle-free daily payments through the app.


Written by

Rakesh Patel

Rakesh Patel is the Founder and CEO of Facilepay Technology. He has 28 years of IT experience in business strategies, operations and information technology. He has expertise in various aspects of business like project planning, sales, and marketing, and has successfully defined flawless business models for the clients. A techie by mind and a writer at heart, he has authored two books – Enterprise Mobility: Strategy and Solutions and A Guide To Open311.

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